Mechanical Hygiene Services, LLC (“Mechanical Hygiene,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at http://www.mechanicalhygiene.com, contact us for services, or interact with us through other channels.
Please read this policy carefully. By using our website or engaging with our services, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
1.1 Information You Provide Directly
When you contact us through our website, request a quote, or communicate with us, we may collect:
Any other information you choose to share with us
- Your name and job title
- Company or organization name
- Email address and phone number
- Property or service address
- Information about your HVAC or duct cleaning needs
1.2 Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
- IP address and general geographic location
- Browser type and operating system
- Pages visited, time spent on pages, and referring URLs
- Device type and screen resolution
We may use cookies, web beacons, and similar tracking technologies for these purposes. You can control cookies through your browser settings.
We may use cookies, web beacons, and similar tracking technologies for these purposes. You can control cookies through your browser settings.
1.3 Information From Third-Party Sources
We may receive information about you from third-party sources we use for business development and marketing purposes, including Apollo.io. See Section 3 for more detail.
2 How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide quotes or estimates
- To schedule and perform HVAC cleaning, duct cleaning, fire damper inspection, and related services
- To communicate with you about your account, appointments, or service history
- To send service reminders, promotional offers, or industry updates (you may opt out at any time)
- To improve our website content and user experience
- To identify and reach prospective commercial clients who may benefit from our services
- To comply with applicable laws and regulations
- To protect the rights, safety, and property of Mechanical Hygiene, our clients, and the public
3. Apollo.io and Business Prospecting
We use Apollo.io, a third-party sales intelligence and engagement platform, to support our commercial business development activities. Apollo.io helps us identify and research potential commercial clients — such as facility managers, property managers, and institutional organizations — who may benefit from our HVAC and duct cleaning services.
Through Apollo.io, we may access or process the following types of business contact information:
- Names and professional titles of business contacts
- Business email addresses and phone numbers
- Company names, industries, and locations
- General professional profile information
Apollo.io collects and maintains this data under its own privacy practices. We encourage you to review Apollo.io’s Privacy Policy at https://www.apollo.io/privacy-policy to understand how they handle data. We use Apollo.io strictly for legitimate B2B outreach and do not use it to target individual consumers. If you are a business contact and wish to be removed from our prospecting activities, please contact us at the information provided in Section 9.
4. How We Share Your Information
We do not sell your personal information. We may share your information in the following limited circumstances:
- Service Providers: We may share information with trusted third-party vendors who assist us in operating our business (e.g., scheduling software, email platforms, payment processors). These parties are contractually obligated to protect your information.
- Apollo.io: As described in Section 3, we use Apollo.io for business prospecting.
- Legal Requirements: We may disclose information if required to do so by law or in response to valid legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity.
- With Your Consent: We may share information for any other purpose with your explicit consent.
5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable law. Business contact information used for prospecting purposes is reviewed periodically and removed when no longer needed. Customer service records are generally retained for a period consistent with applicable statute of limitations and industry standards.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: You may request a copy of the personal information we hold about you.
- Correction: You may request that we correct inaccurate or incomplete information.
- Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
- Opt-Out: You may opt out of marketing communications at any time by clicking “unsubscribe” in any email we send or by contacting us directly.
- Do Not Sell: We do not sell personal information. If this policy changes, we will update this section accordingly.
Connecticut residents may have additional rights under the Connecticut Data Privacy Act (CTDPA). To exercise any of these rights, please contact us using the information in Section 9.
7. Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Contact Us
If you have questions about this Privacy Policy, wish to exercise your rights, or want to be removed from our prospecting lists, please contact us:
Mechanical Hygiene Services, LLC
Pomfret Center, Connecticut
Website: www.mechanicalhygiene.com
Email: info@mechanicalhygiene.com
Phone: +1 (833) 721-1121
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.